September 22, 2022 Customer Strategist 4 Retail Bad Habits to Break Strengthen loyalty and win back the capricious customer. Retail and eCommerce
March 9, 2015 Blog Breaking Up Is Hard to Do: Three Ways to Make Returns Painless for the Customer and the Company Retail and eCommerce
March 2, 2015 Blog Ten Things to Ask Yourself About Automotive Customer Experience Technology Automotive
January 19, 2015 Blog Strengthening Loyalty and Winning Back the Capricious Retail Customer Retail and eCommerce