APAC Search Results for
"messaging"
Cheat Sheet | 8-min read 6 Ways the Healthcare Industry Embraces Messaging Text-based customer messaging is a proven CX technology that lowers cost, increases employee productivity and efficiency, and improves satisfaction. Read this cheat...
CX Strategy Guide | 10-min read Remote CX + Messaging = A Perfect Pair The growth of messaging as a preferred contact channel coincides with a shift to a work-from-home contact centre model. What great timing, since messaging perfectly pairs with...
Strategy Guide How Messaging is Reshaping Health Insurance Member Experiences The healthcare industry is looking for new avenues to serve patients and members safely and securely in a remote way. Messaging is growing as an effective and preferred...
Strategy Guide | 10-minute read 4 Ways Logistics Organisations Can Accelerate CX How to link effortless experiences into an industry that connects the world The logistics industry thrives on speed and agility, and the post-COVID the world is...
Remote contact centre support, which was once considered impossible for healthcare, is now becoming a fact of life for payers, providers, and others in the healthcare ecosystem. In the wake of the coronavirus outbreak, healthcare companies are...
White Paper | 10-min read Top Performing Contact Centre Tech, Tools And Trends Realise the potential 186% ROI benefit from an intelligent automation strategy. Robotic process automation (RPA) has surged as companies look for ways to enable...