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Philippines

 
 
 

Our teams work with more ANZ brands than any other customer experience provider.

18

delivery centres

50-350

FTE per centre

> 70%

NPS score

 
 

We manage 18 delivery centres across metro Manila and interior Philippines. Our centres are supported by two regional recruitment hubs, specially designed to attract the best talent for our clients.

Because of our strong market presence, we have earned a reputation as an ‘employer of choice’ in the Philippines. This means we can attract top-tier talent with deep knowledge across functions, including customer support, IT services, and sales. Over 90% of our centre employees are college educated.

From the start, our employees are immersed in Australia and New Zealand-specifc training courses. The courses are designed to teach them about any cultural differences, and help them learn how to drive improved customer satisfaction and sales from every customer interaction. The result is happy employees, engaged customers, and strong bottom line growth.

 

Learn more about out Asia Pacific regional services

 
 

Philippines Contact Information

5th Floor, Ecoplaza Building
2305 Chino Roces Avenue Extension
Makati City 1231
Philippines
Phone: + 63 2 902 7267

 

 

Contact Us

SPOTLIGHT

NEWS & EVENTS

TTEC named Service Excellence Company of the Year in Asia CEO Awards

TTEC wins Service Excellence Company of the Year and earns further finalist recognition at prestigious awardsLearn more

TTEC Named a Champion in Frost IQ: Australian Contact Centre Outsourcing Market

Industry analyst report recognises TTEC’s strong geographic footprint and well-established delivery operations in the Asia Pacific region, along with global customer experience capabilitiesLearn more

CONTACT US

9197 South Peoria Street
Englewood, CO, U.S.A
80112-5833

Phone for general inquiries

US: +1.800.835.3832
INT: +1.303.397.8100

Phone for services information

US: +1.877.206.8119
INT: +1.480.389.1436

 
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