
About our Company
We design, implement, and deliver transformative customer experiences.
About our Company
We design, implement,
and deliver transformative
customer experiences.

The power of big.
The agility of small
For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. We help companies reduce customer effort, enable contact centre employees, and continuously optimise business outcomes through digital CX transformation to improve CSAT and lower total cost to serve.
We are your onshore,
nearshore,
and offshore
CX partner

25+ yrs
servicing Australian &
New Zealand Customers

26,300+
employees in APAC

2M+
interactions weekly
with Australian &
New Zealand customers

+81
client NPS
Sydney (x2)
Gosford
Melbourne
Learn more about our
Australia centres >>
Novaliches, Quezon City
Araneta, Quezon City
Mandaluyong City
Pasay City (x3)
Eastwood City
Cainta, Rizal City
Ayala Career Hub
Pioneer Career Hub
Dumaguete City
Bacolod City
Makati City
Iloilo City
Lipa City
Santa Rosa
Cebu City
Pampanga
Learn more about our
Phillipines centres >>
Ahmedabad, Gujrat
Hyderabad, Telangana
Learn more about our
India centres >>
Across Australia, New Zealand, India & Philippines
Customer obsessed.
Digitally empowered.
Outcome focused.
TTEC Holdings, Inc. (NASDAQ: TTEC) is one of the largest, global CX (customer experience) technology and services innovators for end-to-end, digital CX solutions. The Company delivers leading CX technology and operational CX orchestration at scale through its proprietary cloud-based CXaaS (Customer Experience as a Service) platform. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next gen digital and cognitive technology, the Company’s Digital business designs, builds, and operates omnichannel contact centre technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. The Company’s Engage business delivers digital customer engagement, customer acquisition & growth, content moderation, fraud prevention, and data annotation solutions. Founded in 1982, the Company’s singular obsession with CX excellence has earned it leading client NPS scores across the globe. The company's 58,000+ employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. Learn more about our company values, our Environmental, Social, and Governance ("ESG"), and how we support gender diversity, including through a leadership program that empowers the women of TTEC.
For almost 40 years, our business has been helping companies make their customers happy.
