Protecting customers and brand reputationsthrough fraud prevention and customer care excellence
Our delivery center in India is located in the city of Ahmedabad in the state of Gujarat. Ahmedabad is an education hub, producing a large pool of English-speaking college graduates every year. It is one of the fastest growing cities in India and is emerging as a preferred destination for youngsters to make a career in the BPO/KPO industry. One of the safest cities in which to live in India, the location offers efficient transportation, shorter commutes and a better work-life balance compared to the top five largest cities of India.
Through our operations in India, we work with global ecommerce marketplaces, online retail companies, online travel agencies and financial services companies.
We specialize in providing:
- Online Credit Card Fraud Prevention
- Fraud Monitoring Services
- Research & Analytics
- Back Office Support
- Omnichannel Customer Experience Care Services
We have built a global delivery model and offer our services through highly secure and best-in-class technology infrastructure built across delivery centers located in the Philippines and India. We adhere to rigorous physical, network and data security measures, and are ISO/IEC 27001:2013 certified and PCI-DSS compliant.
We have been recognized for operational excellence in India by several regional organizations
- Best Entrepreneur Award - Gesia
- Best BPO/Award – ibrant Gujarat
- Company of the Year – Silicon India
- Global Achievers Award for Quality Excellence – Indian Achiever’s Forum
Learn more about out Asia Pacific regional services
India Contact Information
1A, Wall Street-2,
Near Gujarat College
Ahmedabad 380006, Gujarat