With a deep understanding of India’s digital landscape and an unwavering commitment to operational excellence, TTEC offers a unique blend of innovative technology solutions, experienced leadership, and a customer-first approach that helps businesses thrive in an increasingly digital world.
For over 20 years, TTEC India has provided CX support and highly skilled technology expertise to large global brands looking to create differentiated solutions for their customers.
Our solutions
Digital
Cloud-based technology and automation powered by our Digital Innovation Studios in Hyderabad and Chennai.
Engage
Amazing experiences through CX outsourcing and sales excellence.
TTEC India expertise
Top talent. Enriching careers.
We create meaningful job opportunities that nurture diverse local talent and foster innovation
Outcomes
Our customer experience expertise and digital services are proven to help transform your business
TTEC India Locations
Gujarat
TTEC India Customer Solutions Pvt. Ltd.
Opp. L. J. College, Off S. G. Road,
Makarba,
Ahmedabad - 382210
Gujarat, India
Phone: +91 79 6931 9828
Maharashtra
TTEC India Customer Solutions Pvt. Ltd.
4th Floor, Unit 403-404, Tower 3,
Nesco IT Park, Gate No. 3, Western Express Highway,
Goregaon (East)
Mumbai - 400063
Maharashtra, India
Phone: +91 22 6911 0900
Punjab
TTEC Mohali Customer Experience Center
(temporary space)
C-205, Phase 8B,
Industrial Area, Sector 74,
Mohali, Punjab 140308
TTEC Mohali Customer Experience Center
(coming soon)
QuarkCity, Plot No. A-40 A,
Industrial Focal Point, Phase VIII B,
Industrial Area, District - SAS Nagar, Punjab
Tamil Nadu
No. 51, 4th Floor, Tower A,
Workenstein Collaborative Spaces
Rattha Tek Meadows, Sholinganallur
Chennai - 600119
Tamil Nadu, India
Telangana
TTEC Digital Analytics India LLP
10th Floor, North Tower, The Skyview 20,
Survey No. 83/1, Raidurgam,
Hyderabad - 500081
Telangana, India
Phone: +91 40 4261 3064
TTEC Digital Analytics India LLP
12th Floor, Unit No. 1, Parcel 3, Orwell Block,
Sattva Knowledge City,
Raidurg Village, Ranga Reddy District,
Hyderabad - 500081
Telangana, India
Phone: +91 91772 67888
More insights from TTEC
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Welcome to TTEC Malaysia
Meet customer demand with Asian language support and CX excellence
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Providing Rapid Contact Centre Assistance During Disaster Relief
After a massive flooding, when more than half a year’s worth of rain fell in the span of just three days, we stood up a 191 person contact centre to help the Red Cross support the flood victims.
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No Time to Lose
We set up hotline support service through 10 locations, including three new pop-up sites. TTEC got these sites ready to go, with technology in place, within just one week.
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Consistency Drives Efficiencies
A technology manufacturer linked NPS to customer touch points to increase accountability and satisfaction.
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Making the Last Mile Count
Proactive and insight-driven customer support delivers an exceptional service experience for a hyper-growth brand.
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A Clear Vision Spurs Sales and Service
A near-shore team of brand ambassadors help guide online customers through the sales and service journey.
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Flexible Staffing Helps Boost Member Enrollment by 73%
Work-from-home model garners top talent to achieve health insurer’s membership goals.
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Driving Lease Loyalty
A global auto manufacturer uses data analytics to increase lease renewals and new vehicle sales.
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A Healthy Dose of Culture
Leading lifestyle brand builds empathy among associates to strengthen member relationships.
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Dynamic Retail Support is a Win, All Year Long
Our client had a large influx of staffing they needed to achieve by the holidays – but they wanted to avoid that issue in the future. We helped them better understand humanify@home and created a better training solution.
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Personal Attention, No Building Needed
Our client was seeing fluctuations in service volume and was looking for a more scalable approach. With the use of humanify@home our client was able to reduce staffing requirements by 12% to help save costs.
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Easing Tax Season Stress
A software company wanted to improve its ability to handle the fluctuations in customer demand, while consolidating its training with a single partner.
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Career Opportunities
Whether you like working with clients, customers, or in a business support role, we have a position you’ll rock.
See our open positions