Protecting customers and brand reputationsthrough fraud prevention and customer care excellence
Our delivery centres in India are located in the city of Ahmedabad, Gujarat. Ahmedabad is an education hub, producing a large pool of English-speaking college graduates every year. It is one of the fastest growing cities in India and is emerging as a preferred destination for youngsters to make a career in the BPO/KPO industry. The location offers efficient transportation, shorter commutes and a better work-life balance compared to the other top five largest cities of India.
Through our operations in India, we work with global ecommerce marketplaces, online retail companies, online travel agencies and financial services companies.
We specialize in providing:
- Online Credit Card Fraud Prevention
- Fraud Monitoring Services
- Research & Analytics
- Back Office Support
- Omnichannel Customer Experience Care Services
We have built a global delivery model and offer our services through highly secure and best-in-class technology infrastructure built across delivery centres located in the Philippines and India. We adhere to rigorous physical, network and data security measures, and are ISO/IEC 27001:2013 certified and PCI-DSS compliant.
We have been recognized for operational excellence in India by several regional organizations
- Best Entrepreneur Award - Gesia
- Best BPO/Award – Vibrant Gujarat
- Company of the Year – Silicon India
- Global Achievers Award for Quality Excellence – Indian Achiever’s Forum
Learn more about our Asia Pacific regional services
India Contact Information
Opp. L. J. College, Off S. G. Road,
Makarba, Ahmedabad -382210, India.