TTEC
APAC Blog
3 Essential Steps to Prepare Bots and Employees for Shared Success
Raise your hand if this describes your firm: Everyone wants to be innovative, but not everyone wants to change. Consider automation. Employees understand the benefits of automation and bots but research shows many employees also fear being replaced by technology.
Marketing Data Insights: Three Steps to better customer journey data
This was originally posted as an article in the Customer Strategist Journal.
To read the latest issue click here.