The decision for any business to reshore their operations is often prompted by changes in cost factors and other circumstances. In the wake of COVID-19 and lingering uncertainties, reshoring one’s customer service operation seems logical, but is it that easy, and is it sustainable?
TTEC
APAC Blog
Four Traits of Customer-Centric Leaders
This was originally posted as an article in the Customer Strategist Journal.
To read the latest issue click here.
Employees Lead the Charge in Transformation
This was originally posted as an article in the Customer Strategist Journal.
To read the latest issue click here.
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