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CX Strategy When you have a great customer experience you know it. CX Strategy and Analytics unlocks actionable insights and a transformation roadmap to guide you. 
CX Technology Every channel, in sync, all the time. Cloud-based technology and intelligent automation powering effortless customer and employee experiences. 
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AWS BUILDER'S WORKSHOP | AMAZON CONNECT: BEYOND THE BASICS
Thursday 21 July, 9am - 1pm AEST
In the first of this 5-part workshop series, dive deep into some of the AI capabilities found within Amazon Connect. Explore 4 modules covering practical usage and deployment patterns for:
Contact Lens for Amazon Connect
Amazon Connect Tasks
Amazon Connect Wisdom
Amazon Connect Voice ID
