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July 24, 2023 Case Study €4.5 million annual savings unearthed for computer goods giant TTEC’s Operational Consulting team serves up 30 recommendations to cut cost and optimise CX for customers and employees
July 10, 2023 Strategy Guide Financial Services and Insurance 3 banking fraud mitigation strategies Master the balancing act: Protection without friction to safeguard CX
June 27, 2023 Blog Bust the myth: AI won’t make hourly workers extinct but it could turn them into superheroes
