Resources Landing Page Blocks

New Spanish customer care law presents an unexpected CX opportunity

4 ways AI should be evolving your contact centre

Bust the myth: AI won’t make hourly workers extinct but it could turn them into superheroes

Optimise customer experience with a tech support partner

Explore 3 benefits of partnering with a CX expert

5 ways retailers can improve customer experience with AI

TTEC helped fitness brand realise the benefits of outsourcing

Expert, offshore support improves customer experience with 60% cost reduction

The right work-from-home strategy slashes attrition 63%

TTEC helped a luxury retailer improve outcomes for associates and customers

Tech support alone isn’t enough (you need great CX, too)

You’ve got AI questions? We’ve got CX answers

Banking customers favour self-serve and conversational messaging when CX is on the money

CX Optimised Video

Outsourced customer experience and technology services that improve customer satisfaction and reduce cost to serve.

Achieve smarter AI with better data annotation

And learn why data annotation is a CX differentiator