July 24, 2023 Case Study €4.5 million annual savings unearthed for computer goods giant TTEC’s Operational Consulting team serves up 30 recommendations to cut cost and optimise CX for customers and employees
June 27, 2023 Blog Bust the myth: AI won’t make hourly workers extinct but it could turn them into superheroes
June 22, 2023 Tips and Takeaways Optimise customer experience with a tech support partner Explore 3 benefits of partnering with a CX expert
June 22, 2023 Case Study Retail and eCommerce TTEC helped fitness brand realise the benefits of outsourcing Expert, offshore support improves customer experience with 60% cost reduction
June 22, 2023 Case Study Retail and eCommerce The right work-from-home strategy slashes attrition 63% TTEC helped a luxury retailer improve outcomes for associates and customers
