Resources Landing Page Blocks

Startups: Improve CX with cutting-edge voice automation

The right blend of tech support and CX enables better, faster resolutions

TTEC’s tech support associates help company achieve 90% CSAT

Where should startups focus their AI investments? Start here

Provide faster tech support and improve CX with co-browsing

Insights from speech analytics help grow monthly sales by 65%

TTEC helped a global logistics company discover which sales techniques worked best, jump-starting turnover

How happier employees lead to better CX

Upselling in the contact centre? Make it part of your retail strategy

A plug-and-play model is the future of AI-enabled CX (here’s why)

Empathy and sentiment scores: What we know and what we think we know

€4.5 million annual savings unearthed for computer goods giant

TTEC’s Operational Consulting team serves up 30 recommendations to cut cost and optimise CX for customers and employees

Is your organisation ready to leverage AI solutions for CX?

Managing Fraud and Social Engineering in Your CX Strategy