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Client Story
Travel and Hospitality
Agile and rapid support clears massive backlog
Travel Offshore, Beat NPS Goals
Airline loyalty member satisfaction takes off
Airline Reduces AHT with Quality, Not Speed
Insurance
Marketing Analytics Drive Costs Down 60%
Property and Casualty Insurance
Smart Seasonal Drives Millions in Projected Cost Savings
Speech Analytics Deliver a Holiday Boost for Social Media Ad Sales
Fraud Support Breaks Remote Training Barriers
Communication
RealPlay Bot shrinks contact centre attrition
Data insight reduces churn and decreases costs
From siloed inefficiency to omnichannel transformation
Media
Email videos capture attention, drive response rates