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Client Story
Fraud Support Breaks Remote Training Barriers
Communication
RealPlay Bot shrinks contact centre attrition
Data insight reduces churn and decreases costs
From siloed inefficiency to omnichannel transformation
Media
Email videos capture attention, drive response rates
Proactive Automation Solution Yields $13M in Accelerated Debt Collection
Property and Casualty Insurance
Cost savings and happy employees all year long
Open Enrollment Benefits From a Smart Seasonal Approach
Fast-growing Fintech Achieves Fast CSAT Improvements
Messaging Saves the Day with Faster Support, Increased Productivity
Automotive
Smarter Customer Service for Better Customer Experiences
Travel and Hospitality
Enhanced Knowledge Base Enables Agents to Seamlessly Switch to WFH