April 26, 2024 Case Study Customer correspondence hits new quality targets for retail chain AI-enhanced writing tool supports clear, concise, engaging emails whilst raising associates’ confidence and productivity Retail and eCommerce
April 17, 2024 White Paper Insurance tailored to the 2024 consumer AI, data insight, and human intelligence ensure a future-proof experience Financial Services and Insurance
April 17, 2024 Blog TTEC celebrated as innovative thought leader for AI-enhanced Let Me Know solution
April 16, 2024 Case Study Ready, Set, Go! A leading auto manufacturer drove customer loyalty with an integrated approach to customer experience. Automotive
April 16, 2024 Case Study Clothing retailer meets peak holiday demands Come holiday time our client was noticing a phone system dilemma, their outdated system failed 3 times in one year. To help we migrated the client to a Cisco® enterprise solution spanning two data centres. Retail and eCommerce
April 16, 2024 Case Study Powering Superior Support In a real-time information world, customer service needs to keep pace with demand. Financial Services and Insurance