EMEA Resources

Evolving Customer Care for the Millennial Generation

European CX Trends 2019

Hypergrowth Meets CX Excellence

CX Leadership Corner: 9 Ways to Effectively Communicate via Digital Presentations

Why and How to Outsource Your Contact Center Operations

A Hands-on Approach to Global Customer Care

Lead don’t follow - 2019 European CX Trends

European CX Trends: The 2019 Edition

5 Proven B2B Sales Strategies

Top Customer Experience Lessons From 2018…Plus Looking Ahead

Northern Ireland: The Future of European Nearshoring

Why You Need to Transform Customer Experience and How to Do It

4 Key Insights to Inspire CX Leadership

Digital Banking Needs a Human Touch

Money in the Bank

Innovating in Customer Experience Management from Northern Ireland