August 13, 2024 Blog Retail and eCommerce 5 things European retailers should consider when it comes to nearshoring
July 18, 2024 Case Study Retail and eCommerce A strategic solution to growing backlog saves company $3.5 million a year Operational efficiencies help manufacturer cut costs, reduce backlog, and decrease escalations
July 12, 2024 Trends Report CX Trends for 2024 4 megatrends shaping the future of customer and employee experiences
July 11, 2024 Strategy Guide 4 reasons why you should use the right CX partner Discover how to optimise your contact centre operations with innovative collaboration
July 10, 2024 Case Study High Tech Expert support and proactive solutions drive CX growth TTEC’s strategy, people, and tools boost efficiency and lower costs
July 10, 2024 Case Study Healthcare Payers Customer support helps slash wait times by 97% during open enrollment TTEC empowered a health benefits company to handle more calls, better and faster
July 2, 2024 Case Study Retail and eCommerce Proactive partners brew a stronger customer experience TTEC helped a retailer stay customer-focussed as it grew
