August 20, 2018 Case Study Retail and eCommerce Conversation Engine Saves Cyber Monday Sales Our client was using two outsourcing providers, the other provider experienced a critical dive in systems performance. We were able to stand up 3,000 associates in 36 hours
October 10, 2017 Case Study Healthcare Creative Thinking isn't Only for Startups Healthcare Innovation Lab creates value and generates significant cost savings
October 10, 2017 Case Study Public Sector and Government Please Help Yourself A utility company transformed its customer service with a self-help solution
October 10, 2017 Case Study Travel and Hospitality Flipping the Script Airline reduces AHT with quality, not speed
October 10, 2017 Case Study Financial Services and Insurance Care is a Universal Language A money wire company bridges cultural barriers and increase customer satisfaction
October 10, 2017 Case Study High Tech Planning for Tomorrow, Today Customer data analytics brought in £133.84 million in revenue in six months
October 10, 2017 Case Study Communications Channel Surfing for Sales An innovative partnership increases sales and drives customer loyalty
October 10, 2017 Case Study Communications Creating Brand Ambassadors Vodafone Revolutionises Retail Service With Mindset Shift
October 9, 2017 Case Study Retail and eCommerce Answering the Call World's largest pest company unified their phone system and increased revenue
