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Client Story
Communication
Handle Time Down 29% and Customer Satisfaction Up 36%
Automotive
Driving Lease Loyalty
Media
Data and Goliath
Analytics Focus Boosts Revenue and Customer Insight
Automobile Marketing with No Blind Spots
Social Learning Technology Drives Faster Results
Cloud-based Video Training Saves 90 Minutes
Simulated Learning Accelerates Great Service
A Healthy Dose of Culture
Customer Assist bot to the rescue
Associate Assist bot drives knowledge base efficiency
Government and Public Sector
Energy Firm Lights Its Future with Customer Strategy