January 12, 2022 APAC Blog Digital transformation vs. business transformation: Both are critical to brands’ success
October 20, 2021 APAC Blog Retail and eCommerce Ecommerce vs. brick-and-mortar: Unlocking retail success in 2022
September 10, 2021 APAC Blog Outsourcing vs. managed services: how to select the right service for your business needs
July 20, 2021 Case Study Financial Services and Insurance Building a Better Bank Branch Around Customers A leading multinational bank wanted to create the optimal customer experience during every interaction. We created a 360-degree assessment and examined the current customer experience
May 7, 2021 APAC Blog Captive Centre vs. Outsourcing: How to Pick the Right One for your Customer Service Needs
May 3, 2021 APAC Blog How to Create a Differentiated Customer Service and Customer Experience in the New Normal
