June 17, 2020 Case Study Fast and Effective Resiliency Planning Delivers Uninterrupted Remote Customer Support Contact centre agents shifted to 100% remote work without sacrificing high performance levels Travel and Hospitality
June 12, 2020 Case Study RSA Medical Gets Flexible to Overcome Growth Challenges RSA Medical’s contact center reached its capacity, and the company needed our help expanding its service levels. We called-upon our at-home associate solution to help the client save nearly $300,000 Healthcare