Contact Centre Operations
The people, processes, and platforms to optimize your contact center.
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TTEC EMEA Awarded Approved Supplier Status to the Crown Commercial Services G-Cloud 12 Framework
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CX Optimised Video
Outsourced customer experience and technology services that improve customer satisfaction and reduce cost to serve.
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TTEC in EMEA highly commended for two UK 2018 CCF Awards
CX leader recognised for UK programme success in Employee Engagement Strategy of the Year and Outsourcing Partnership of the Year
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Powering Superior Support
In a real-time information world, customer service needs to keep pace with demand.
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Top Customer Experience Lessons From 2018…Plus Looking Ahead
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CX Trends for 2024
4 megatrends shaping the future of customer and employee experiences
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Top 3 trends for elevating CX with automation in 2025
Harness the full potential of AI and other tools to deliver next-level experiences
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Back Office Support Services
Improve customer care and grow your business with 24/7, asynchronous back office support.
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3 Ways to Drive Effortless Customer Experiences
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New Spanish customer care law presents an unexpected CX opportunity
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