Welcome to
TTEC Bulgaria

Athens, Greece

Welcome to
TTEC Bulgaria



Our Bulgaria locations were established in 2004 and 2012 and support 24 languages.

Bulgaria is a diverse and industrious country offering many advantages for business. Strategically located, Bulgaria is favored by the BPO industry. A cultural melting pot, most citizens speak multiple languages. Its highly educated population has the most certified IT professionals per capita in Europe and ranks #3 worldwide in certified professionals. TTEC has two sites in Bulgaria: Sofia, the capital, and Plovdiv, a regional center. Our Sofia site is in a large business park and Plovdiv has easy access to transportation. Bulgaria also has Europe’s lowest corporate and income tax rates. We are proud of our dedicated employees and award-winning contact centres.

Ready to launch your career with TTEC?

See our open positions


We’re so proud of our team in Bulgaria – finalist in the European Contact Centre & Customer Service Awards (ECCCSA) for the following award:

  • Best Customer Experience Redesign

The European Contact Centre & Customer Service Awards evening will be taking place on Tuesday 21 November 2023.


At a Glance

  • Plovdiv office opened in 2012 and has 160+ seat capacity, 2 training suites, and 1 meeting rooms.
  • Sofia office opened in 2004 and features 500+ seats.
  • Bulgaria ranks #1 in Europe in IT certified specialists per capita and #3 worldwide in the number of certified professionals.
  • Bulgaria offers excellent opportunity to nearshore to Europe, Asia, and Mediterranean countries.



  • Bulgarian
  • English
  • Bosnian
  • Croatian
  • Czech
  • Danish
  • Dutch
  • French
  • German
  • Greek
  • Hebrew
  • Hungarian
  • Italian
  • Macedonian
  • Norwegian
  • Polish
  • Portuguese
  • Russian
  • Serbian
  • Slovak
  • Spanish
  • Slovenian
  • Swedish
  • Turkish

Bulgaria Locations



5 Dunlav Blv. Building B1
Royal City Business Center
4003 Plovdiv, Bulgaria



Business Park Sofia
Building 3, Floor 3
Sofia 1766, Bulgaria



Career Opportunities

Whether you like working with clients, customers, or in a business support role, we have a position you’ll rock.

See our open positions