January 29, 2024 Case Study Reimagined workflows, tools help cut video production time nearly 40% A high-tech brand came to TTEC for help finding the perfect partner – turns out, it was us High Tech
October 17, 2023 Case Study Proactive partnership levels up gaming brand’s CX TTEC helps strike the right balance of expert support, proactive solutions, and workforce improvements High Tech
October 3, 2023 Case Study The right blend of tech support and CX enables better, faster resolutions TTEC’s tech support associates help company achieve 90% CSAT High Tech
April 13, 2020 Case Study Automating Claims Boosts Accuracy A leading global financial services strengthened its auditing and tracking capabilities with an automated claims processing system High Tech
April 13, 2020 Case Study Building a Smart Claims Processing Solution A global health services organisation reconfigured its claims systems, eliminating 25% to 30% of time spent on case processing High Tech
October 10, 2017 Case Study Planning for Tomorrow, Today Customer data analytics brought in £133.84 million in revenue in six months High Tech