Search Results
Build the knowledge, sales skills, and confidence required to plan for effective, outcome driven sales meetings, build rapport with new customers quickly, diagnose the customer's situation and their needs effectively, construct and deliver...
Our Presentation Excellence two-day program provides a deeper understanding of how to motivate your listeners to a specific course of action, capture the interest of the audience through the use of creative anecdotes and learn to unmask the...
With our Confident Negotiator program you will become more strategic in planning and effective in executing negotiations. The program also teaches you to develop insights into your counterpart, adapt your style, enabling control over bargaining...
Our Effective Business Writing Skills program provides you with planning and thinking tools for writing clear, concise, and compelling business communications. The objective is to understand how to write more effectively in a time-poor and...
Our Influencing Skills two-day program provides a deeper understanding of the qualities of an effective influencer and the characteristics of influencing with or without their maximum potential. Presentation styles are fine-tuned so presenters can...
Our Business Facilitation Skills program combines pre-planning, preparation, group process skills, conflict resolution, action planning, and troubleshooting. Below are details and course schedules for the Business Facilitation Skills program, or...
Master effortless experiences with 4 digital transformation strategies Customers and employees have a simple request -- don't waste my time. So what does it take to remove wasted effort during customer contacts? The answer is...
Enable effortless experiences and virtually deliver at scale The number of inquiries coming into contact centres has increased dramatically and as a result, wait times for resolution are incredibly high. How can you minimize the effort and...
Navigate the new normal and optimise channels Contact centres are the hub of connectivity between brands and their customers. Especially during times of uncertainty, today’s customers demand hyperpersonalised, one-on-one communication...
Welcome to TTEC Cainta (Metro Manila) Australia and New Zealand brands' home away from home #ExperienceTeleTech #experienceTTEC #CultureCX #transformativecx h3.formHeadlineTwoColumn { font-size: 27px !important; font-weight: 800 ...
6 Proven Ways to Win With Messaging A strategic guide for transforming messaging into a competitive advantage Consumers use messaging apps as a conversation and interaction space daily – keeping communication streams open and ongoing...