APAC Search Results for
"messaging"
How Messaging is Reshaping Health Insurance Member Experiences
Strategy Guide How Messaging is Reshaping Health Insurance Member Experiences The healthcare industry is looking for new avenues to serve patients and members safely and securely in a remote way. Messaging is growing as an effective and preferred...
How Virtual Contact Centre Support Beat Brick-and-Mortar Results
SPECIAL REPORT | 7-min read How Virtual Contact Centre Support Beat Brick-and-Mortar Results Essential tips from preparation to performance Besides the actual move to virtual contact centres, consistent quality and service levels are critical to...