APAC Search Results for
"messaging"
See Messaging in Action In a time of mandated social distancing, patients and members desire genuine conversations with the brands they trust. Messaging allows brands to engage with their consumers on the platforms they are already on. Schedule a...
White Paper | 8-min read The Utimate Business Case for Messaging Consumers want to use messaging, CX leaders understand the many benefits, but only a handful of brands offer it. What gives? Messaging helps you create better customer experiences,...
CX Strategy Guide | 10-min read Remote CX + Messaging = A Perfect Pair The growth of messaging as a preferred contact channel coincides with a shift to a work-from-home contact centre model. What great timing, since messaging perfectly pairs with...
Virtual Retail Strategy Guide I 10-min read Virtual Retail + Messaging: They Just Fit The shift to virtual retail begs an interesting question: How do you keep in touch with customers through contactless commerce? Forward-thinking retailers are...
Strategy Guide | 10-minute read 4 Ways Logistics Organisations Can Accelerate CX How to link effortless experiences into an industry that connects the world The logistics industry thrives on speed and agility, and the post-COVID the world is...
A large multi-brand apparel retailer, with over 300 locations nationwide as well as significant internet and catalog sales, had a yuletide dilemma. Between November and December, when its customers were in the shopping mood, standing with credit...
Virtual Shopping Becomes Reality By Elizabeth Glagowski eBay Australia and Myer team up to take shoppers on a virtual department store journey. This article was originally published in our executive journal, Customer Strategist. Click here to see...
White Paper | 10-min read Top Performing Contact Centre Tech, Tools And Trends Realise the potential 186% ROI benefit from an intelligent automation strategy. Robotic process automation (RPA) has surged as companies look for ways to enable...