APAC Search Results for
"messaging"
Virtual Retail Strategy Guide I 10-min read Virtual Retail + Messaging: They Just Fit The shift to virtual retail begs an interesting question: How do you keep in touch with customers through contactless commerce? Forward-thinking retailers are...
CONTACT CENTRE MYSTERY SHOPPING RESEARCH WHITE PAPER What We Learned When Investigating Mobile Messaging CX at 20+ Companies Most companies think they communicate effectively with customers, but the actual customers disagree. To...
A large multi-brand apparel retailer, with over 300 locations nationwide as well as significant internet and catalog sales, had a yuletide dilemma. Between November and December, when its customers were in the shopping mood, standing with credit...
Virtual Shopping Becomes Reality By Elizabeth Glagowski eBay Australia and Myer team up to take shoppers on a virtual department store journey. This article was originally published in our executive journal, Customer Strategist. Click here to see...