APAC Search Results for
"messaging"
Cheat Sheet | 8-min read 6 Ways the Healthcare Industry Embraces Messaging Text-based customer messaging is a proven CX technology that lowers cost, increases employee productivity and efficiency, and improves satisfaction. Read this cheat...
Strategy Guide How Messaging is Reshaping Health Insurance Member Experiences The healthcare industry is looking for new avenues to serve patients and members safely and securely in a remote way. Messaging is growing as an effective and preferred...
Healthcare A vision for easier, more meaningful connections with patients and members Healthcare should be accessible from our fingertips. Messaging enables convenience for patients and members to be informed, connected, and cared for via the...
The Challenge A leading healthcare organisation needed a partner to immediately help it shift multiple parts of its customer care from a brick-and-mortar environment to remote contact centre support in response to the COVID-19 pandemic. It also...
Remote contact centre support, which was once considered impossible for healthcare, is now becoming a fact of life for payers, providers, and others in the healthcare ecosystem. In the wake of the coronavirus outbreak, healthcare companies are...