April 14, 2024 Case Study Consistency Drives Efficiencies A technology manufacturer linked NPS to customer touch points to increase accountability and satisfaction. High Tech
April 14, 2024 Case Study Eliminating Friction for Superior UX A leading prescriptive analytics company transformed the user experience with a templatised platform, reporting dashboard, and more. High Tech
April 11, 2024 Case Study Easing Tax Season Stress A software company wanted to improve its ability to handle the fluctuations in customer demand, while consolidating its training with a single partner. High Tech
April 11, 2024 Case Study Virtual Contact Centre Training for a Virtual World At-home RealPlay™ program updates agent training to a remote environment. High Tech
April 11, 2024 Case Study Email videos capture attention, drive response rates TTEC helped a cloud technology giant stand out to SMB prospects with an innovative sales outreach strategy. High Tech
