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EMEA Search Results

  • A woman looking at her tablet
    April 15, 2024 Case Study Healthcare Payers

    Open Enrollment Benefits From a Smart Seasonal Approach

    Health insurer mixes different employee types to optimize sales conversions and retain high-performing employees.

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  • Three Ways to Digitize the Workplace to Boost Employee Engagement
    July 21, 2022 Blog

    Three Ways to Digitise the Workplace to Boost Employee Engagement

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  • A woman working from home
    October 8, 2020 Blog Automotive

    AI-Enabled Remote Training is the New Normal for Auto Company

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  • 5 Ways to Create the Right Retail Experience
    May 20, 2020 Blog Retail and eCommerce

    5 Ways to Create the Right Retail Experience

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  • Digital image of a car on a table, in between two hands
    January 16, 2024 Blog Automotive

    AI holds huge CX potential for automotive brands in 2024

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  • A woman looking at her laptop
    April 5, 2022 Blog

    Intelligent automation vs. RPA: How to avoid key mistakes

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  • Telkom South Africa Creates a Roadmap for Long-Term Success
    May 19, 2020 Case Study Communications

    Telkom South Africa Creates a Roadmap for Long-Term Success

    Our client was at a crossroads with increased competition. We helped them create a customer-centric vision and build a new CX roadmap

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  • Generic Blue Masthead Mobile Size
    July 15, 2024 Glossary Term

    Offshoring

    Offshoring is the transferring activities or ownership of a complete business process to a different country from the country (or countries) where the company receiving the services is located.

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  • Answering the Call
    October 9, 2017 Case Study Retail and eCommerce

    Answering the Call

    World's largest pest company unified their phone system and increased revenue

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  • An illuminated pathway leading through a futuristic-looking tunnel
    December 10, 2025 Blog

    Looking ahead: CX trends poised to reshape 2026

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  • Clothing retailer meets peak holiday demands
    April 16, 2024 Case Study Retail and eCommerce

    Clothing retailer meets peak holiday demands

    Come holiday time our client was noticing a phone system dilemma, their outdated system failed 3 times in one year. To help we migrated the client to a Cisco® enterprise solution spanning two data centres.

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