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EMEA Search Results

  • 3 colleagues working on something
    July 15, 2020 Blog

    6 Ways to Unlock the Hidden Value of IT in CXaaS Programs

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  • A man on a call
    September 9, 2020 Blog

    TTEC’s AI-powered Learning Solution Awarded Disruptive Technology of the Year Honours

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  • Contact Centre Automation: Tools and Trends for 2020
    September 5, 2020 Blog

    Contact Centre Automation: Tools and Trends for 2020

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  • A man checking reports on a tablet
    May 20, 2020 Blog

    3 Essential Steps to Prepare Bots and Employees for Shared Success

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  • Building a Smart Claims Processing Solution
    April 13, 2020 Case Study High Tech

    Building a Smart Claims Processing Solution

    A global health services organisation reconfigured its claims systems, eliminating 25% to 30% of time spent on case processing

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  • Workforce management optimization model cuts workforce costs an estimated $9.5M annually
    June 10, 2024 Case Study Hypergrowth and Startups

    Workforce management optimisation model cuts costs an estimated €8.8M annually

    Proactive Solutions approach and a culture of accountability save 40%, improve service levels 75%

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  • Robotic process automation
    May 27, 2021 Blog

    Attended vs. Unattended RPA: It Doesn’t Need to be an Either-Or

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  • Streamlining the Patient Experience Pays Off
    May 19, 2020 Case Study Healthcare

    Streamlining the Patient Experience Pays Off

    Our client wanted to create meaningful interactions for every patient experience. We helped provide the healthcare company insight into the patient experience, resulting in happier patients and an increase in net revenue

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  • Man talking to someone on the phone
    August 7, 2020 Blog

    Reinvent the “New Normal” Customer Experience

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