6 Ways to Unlock the Hidden Value of IT in CXaaS Programs
Learn moreEMEA Search Results
-
-
Empathy and sentiment scores: What we know and what we think we know
Learn more -
TTEC’s AI-powered Learning Solution Awarded Disruptive Technology of the Year Honours
Learn more -
Contact Centre Automation: Tools and Trends for 2020
Learn more -
-
3 Essential Steps to Prepare Bots and Employees for Shared Success
Learn more -
Building a Smart Claims Processing Solution
A global health services organisation reconfigured its claims systems, eliminating 25% to 30% of time spent on case processing
Learn more -
-
Communications and Media
How we serve this industry -
Workforce management optimisation model cuts costs an estimated €8.8M annually
Proactive Solutions approach and a culture of accountability save 40%, improve service levels 75%
Learn more -
Attended vs. Unattended RPA: It Doesn’t Need to be an Either-Or
Learn more -
Reinvent the “New Normal” Customer Experience
Learn more