Human + digital expertise = next-level e-commerce customer support
TTEC transformed an online retailer’s customer service with a sophisticated multichannel and multilingual strategy
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Digital Transformation Powered by RPA/RDA
More than 200 customer-related automated processes lower a telecom’s cost to serve.
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TTEC Digital
The CX expertise and technology you need to deliver seamless customer and associate experiences
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Customized coaching helps telecom giant transform care channels into revenue engines
TTEC’s innovative service-to-sales strategy leads to sales surge
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A delivery company ensures it’s future-ready
TTEC helped a major food service delivery company create an actionable plan for digital transformation and equip advocates with the training and skills to convert more callers into new customers.
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Transforming Self-Service From a Pain Point into an Effortless Experience
A telecommunications and digital services company streamlined its knowledge base content into a valuable resource for both customers and employees.
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TTEC Digital Strengthens UK Public Sector Digital Transformation with G-Cloud 14 Framework Appointment
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Digital transformation vs. business transformation: Both are critical to brands’ success
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Digital strategy vs. digital transformation: 3 ways to make both work for your brand
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Coronavirus Halted “Digital Transformation” Projects. That’s a Good Thing.
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TTEC EMEA Win 2 Customer Centricity Awards as they are recognised for Best Employee Engagement and Best Contact Centre at the World Series 2021
Customer Experience expert scoops leading global awards for delivering holistic experiences enabling digital transformations.
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Europe’s Rocky Path to Digital Transformation: What to Expect Next
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