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"digital transformation"
DENVER, May 4, 2022 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), one of the largest global CX (customer experience) technology and services innovators for digital CX transformation, today announced that Shelly Swanback has been named Chief...
LONDON, 23 January 2020— TTEC Holdings, Inc. (NASDAQ: TTEC) a leading global customer experience services provider focused on the design, implementation and delivery of tech-enabled transformative solutions for many of Europe’s...
What is Information Technology Outsourcing (ITO)? Information Technology Outsourcing is the transfer of ownership of some, or all information technology processes or functions to a service provider. Additional Information Technology Outsourcing...
London, 19 October 2018 - TTEC Holdings, Inc. (NASDAQ: TTEC) a leading global customer experience services provider focused on the design, implementation and delivery of tech-enabled transformative solutions for many of Europe’s most iconic and...
DENVER, 10 February 2020— TTEC Holdings, Inc. (NASDAQ: TTEC) a leading digital global customer experience technology and services company focused on the design, implementation and delivery of transformative solutions for many of the...
What is Customer Experience as a Service (CXaaS)? Customer Experience as a Service is a cloud-based customer solution for planning, designing, and executing activities that encompass all parts of the customer experience. CXaaS operations are...
Dave Seybold named CEO, TTEC Digital Shelly Swanback, TTEC Engage CEO, promoted to additional role as President, TTEC Holdings, Inc. Tuchman to remain TTEC Chairman and CEO DENVER, Nov. 9, 2022 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC),...
There is a common misconception that mobile and digital employees are strictly “Millennials.” The reality is most business personnel are fluent with mobile and digital technology, for both personal and professional use. The experienced...
DENVER, Nov. 5, 2019; -- TTEC Holdings, Inc. (NASDAQ: TTEC) and Cisco Systems, Inc. (NASDAQ: CSCO) today announced a strategic partnership wherein TTEC Digital will become the first authorised reseller of Webex Contact Center Enterprise. This new...
London, 17th March 2021; TTEC Holdings, Inc. (NASDAQ): TTEC, one of the largest, global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, has been awarded 2 awards in recognition of delivering the...
Contact Us Founded in 1982, our 65,000+ employees operate on six continents across the globe. Europe, Middle East, and Africa EMEA Locations Belgium Brussels Hooikaai 55 Quai au Foin 1000 Brussels Belgium Contact Us> Bulgaria...
About Us Delivering Customer Experience (CX) optimized at the point of conversation. LET'S TALK For over 40 years, through our customer experience BPO, technology, consulting, and analytics services, we deliver optimized customer care, tech...
London, 20th May, 2021; TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest global CX (customer experience) technology and services innovators for end-to-end, digital CX solutions, has been awarded 2 awards in recognition of being one of the...
CONTACT CENTRE TECHNOLOGY Contact Centre as a Service The sky is the limit with our cloud technology that transforms CX. REQUEST A DEMO Agile, omnichannel, and scalable customer experiences Meet customer demands by supporting all channels and...
CONTACT CENTRE OPERATIONS Customer Care Outsourcing The facilities, people, processes, and technologies to build value across every interaction. REQUEST A DEMO Meet the right blend of humans and technology In the experience economy, happy...
London, 28th November, 2018 - TTEC Holdings, Inc. (NASDAQ: TTEC) a leading global customer experience services company focused on the design, implementation and delivery of tech-enabled transformative solutions for many of Europe’s most...
DENVER, Oct. 28, 2019; -- TTEC Holdings, Inc.(NASDAQ: TTEC), a leading digital global customer experience technology and services company focused on the design, implementation and delivery of transformative solutions for many of the world's...
CONTACT CENTRE OPERATIONS Tech Support as a Service The end to technical difficulties. Deliver expert, empathetic tech support customers crave. Contact us Plug into next-level tech support When customers have a tech issue, their world stops...
Over the past 10 years we've seen this buzzword called “omnichannel” come into play. This has left organisations with a channel-first strategy that ironically led to less access and fragmented conversations due to poor hand-offs,...
LONDON, 3 August 2020 -- TTEC Holdings, Inc. (NASDAQ: TTEC) a leading digital customer experience (CX) technology and services company for many of the world's most iconic and disruptive brands and government agencies, has today...