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EMEA Search Results

  • What 2010 Can Teach Businesses About Thriving in 2020
    May 20, 2020 Blog

    What 2010 Can Teach Us About CX Excellence in 2020

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  • Managing Fraud and Social Engineering in Your CX Strategy
    July 10, 2023 Blog

    Managing Fraud and Social Engineering in Your CX Strategy

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  • A desert road
    April 16, 2024 Case Study Automotive

    Ready, Set, Go!

    A leading auto manufacturer drove customer loyalty with an integrated approach to customer experience.

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  • Online financial transaction
    April 15, 2024 Case Study Financial Technology

    Fast-growing Fintech Achieves Fast CSAT Improvements

    A hypergrowth Fintech scaled its customer support with a digitally enabled team-based approach and emphasis on data security.

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  • The words "CX trends 2025"
    December 12, 2024 Blog

    Cost-containment weighing on your mind? How about a CX hub?

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  • Man talking to someone on the phone
    August 7, 2020 Blog

    Reinvent the “New Normal” Customer Experience

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  • TTEC’s CX Year in Review
    May 20, 2020 Blog

    2020: New Year, New Decade, More amazing CX changes afoot

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  • Colleagues at work
    May 20, 2020 Blog

    Decoding RPA and Intelligent Automation in the Contact Centre

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  • A Volkswagen car
    April 15, 2024 Case Study Automotive

    Smarter Customer Service for Better Customer Experiences

    Volkswagen Group UK formed a digital-first strategic partnership with TTEC that will position it for success in a rapidly evolving market.

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  • City buildings with transparent globe
    May 20, 2020 Blog

    5 Innovations Reshaping Contact Centres for a Post-Crisis World

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  • Coworkers in a data center
    May 2, 2022 Blog

    Customer Experience Requires Transformation Not Outsourcing

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