TTEC EMEA wins a Gold at the European Contact Centre & Customer Service Awards 2021
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TTEC EMEA Win 2 Customer Centricity Awards as they are recognised for Best Employee Engagement and Best Contact Centre at the World Series 2021
Customer Experience expert scoops leading global awards for delivering holistic experiences enabling digital transformations.
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TTEC EMEA Wins an Award at the Global Sourcing Association (GSA) Professional Awards 2021
TTEC EMEA Wins an Award at the Global Sourcing Association (GSA) Professional Awards 2021
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Contact Centre vs. Call Centre: 6 Key Differences and Why it Matters
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TTEC EMEA Named Best New Contact Centre by the European Contact Centre and Customer Service Awards (ECCCSA)
TTEC EMEA also awarded silver medal for crisis response in partnership with Volkswagen Group UK
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Streamlining the Patient Experience Pays Off
Our client wanted to create meaningful interactions for every patient experience. We helped provide the healthcare company insight into the patient experience, resulting in happier patients and an increase in net revenue
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TTEC Announces Acquisition of Serendebyte
Acquisition expands TTEC’s intelligent automation solutions for customer and employee experience.
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Powering Superior Support
In a real-time information world, customer service needs to keep pace with demand.
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Contact Centre Speech Analytics: 5 Speech Analytics Technology Myths and Tips to Overcome Them
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TTEC Announces new EMEA CX service for Volkswagen Group UK with the launch of its Leeds customer engagement center
New center is set to transform customer experience and drive improved loyalty, retention and advocacy
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Insurers embrace richer CX, agility for strength and growth
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Outsourcing vs. managed services: Knowing the difference will save you time and money
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