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EMEA Search Results

  • Answering the Call
    October 9, 2017 Case Study Retail and eCommerce

    Answering the Call

    World's largest pest company unified their phone system and increased revenue

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  • Omnichannel transformation
    February 25, 2025 Case Study Retail and eCommerce

    Omnichannel transformation

    TTEC guided a major retailer in transforming its disparate channels into a powerful omnichannel customer support engine that enabled a small customer support team to rapidly scale.

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  • blog  3 Ways Contact Centres Can Create Kickstart Digital Experiences
    March 15, 2021 Blog

    3 Ways Contact Centres Can Create Kickstart Digital Experiences

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  • A man attending a zoom meeting
    October 1, 2020 Blog

    3 Must-Have Factors for Successful Long Term Remote Workforce Management

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  • Woman holding phone while shopping
    June 28, 2024 Industry Retail and eCommerce

    Retail and eCommerce

    The tech and talent to exceed customer expectations

    How we serve this industry
  • Ease nervous banking customers with rock-solid customer support
    April 30, 2023 Strategy Guide Financial Services and Insurance

    Ease nervous banking customers with rock-solid customer support

    3 CX best practices to optimize contact centre operations amidst uncertainty and change

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  • Get the message from banking customers yet?
    January 3, 2023 Strategy Guide Financial Services and Insurance

    Get the message from banking customers yet?

    Financial brands that don’t master messaging will lose customers to the ones that do. Wondering where to start? TTEC can help.

    Read the strategy guide
  • Experience matters.
    June 27, 2024 About Us

    Experience Matters

    In a world where the competition is just a click away, the experience your customers have with your brand will demonstrate how important they are to you.

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  • Expert B2B collections approach generates $5M in 90 days
    July 2, 2024 Case Study High Tech

    Expert B2B collections approach recovers €5M in 90 days

    A humanised collections strategy delivered fast results

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  • Generic Blue Masthead Mobile Size
    July 31, 2024 Glossary Term

    Omnichannel

    Omnichannel is a cross-channel customer engagement strategy that businesses utilize to improve the customer experience.

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  • The ROI of CX outsourcing
    October 5, 2022 Tips and Takeaways

    The ROI of CX outsourcing

    4 ways to drive growth working with a customer experience outsourcing partner

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