Contact Centre as a Service for Retail and eCommerce
Highly scalable cloud customer and employee experience technology that transforms CX.
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Contact Centre as a Service
The sky is the limit with our cloud technology that transforms CX.
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Cloud-based Video Training Saves 90 Minutes
A humanitarian organisation gains more time for disaster assistance.
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Email videos capture attention, drive response rates
TTEC helped a cloud technology giant stand out to SMB prospects with an innovative sales outreach strategy.
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TTEC Digital announces strategic CX partnership with Google Cloud
TTEC Digital recognized as CCAI Platform launch partner
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On Premise vs Cloud Contact Centres: 3 Critical Differences
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Customer Experience as a Service (CXaaS)
Customer Experience as a Service is a cloud-based customer solution for planning, designing, and executing activities that encompass all parts of the customer experience.
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TTEC EMEA Awarded Approved Supplier Status to the Crown Commercial Services G-Cloud 12 Framework
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Contact Centre as a Service (CCaaS)
Contact Centre as a Service (CCaaS) is a software deployment model that enables companies to only purchase the technology they need and is commonly operated by a vendor to reduce IT, integration, and support costs.
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TTEC Digital launches Optics for Google CCAI Platform
Data and analytics solution for Google's Contact-Center-as-a-Service (CCaaS) Platform
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Saving Cyber Monday sales
Our client was using two outsourcing providers. One provider experienced a critical decline in systems performance. We were able to stand up 3,000 associates in 36 hours.
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Information Technology Outsourcing (ITO)
Information Technology Outsourcing is the transfer of ownership of some, or all information technology processes or functions to a service provider.
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