Welcome to
TTEC Poland

Athens, Greece

Welcome to
TTEC Poland



Our Krakow, Poland location is an award-winning contact centre and home to a diverse multi-lingual workforce.

Krakow, Poland is the perfect site for your contact centre because it’s home to a smart, young, growing workforce from all over the world. Global brands, particularly in financial services and technology, have used this location to gain a workforce experience edge over smaller Central and Eastern European competitors. TTEC Poland was awarded the prestigious Gold for Best Multilingual Customer Service at the 2022 European Contact Centre & Customer Service Awards (ECCCSA’s).

Ready to launch your career with TTEC?

See our open positions


We’re so proud of our teams in Poland and Ireland – finalists in the European Contact Centre & Customer Service Awards (ECCCSA) for the following 5 awards:

  • Most Effective Learning and Development Program
  • Best Employee Experience (Small)
  • Best Customer Centric Culture
  • Best Multilingual Customer Service
  • Outsourced Contact Centre of the Year

The European Contact Centre & Customer Service Awards evening will be taking place on Tuesday 21 November 2023.


At a Glance

  • Total Seats: 350+
  • Training Facilities: 3
  • Entry- and mid-level roles are easy to fill with younger talent excited by the prospect of moving to a new company



  • Arabic
  • Czech
  • Dutch
  • English
  • French
  • German
  • Hebrew
  • Hungarian
  • Italian
  • Norwegian
  • Polish
  • Romanian
  • Slovak
  • Spanish
  • Turkish
  • Ukrainian

Poland Location



ul. Opolska 110
Krakow 31-323



Career Opportunities

Whether you like working with clients, customers, or in a business support role, we have a position you’ll rock.

See our open positions