Our Krakow, Poland location is an award-winning contact centre and home to a diverse multi-lingual workforce.
Krakow, Poland is the perfect site for your contact centre because it’s home to a smart, young, growing workforce from all over the world. Global brands, particularly in financial services and technology, have used this location to gain a workforce experience edge over smaller Central and Eastern European competitors. TTEC Krakow was awarded the prestigious Outsourced Contact Centre of the Year at the European Contact Centre & Customer Service Awards (ECCCSA’s) in 2019 for demonstrating customer experience excellence.
At a Glance
Total Seats: 267
Training Facilities 3
First nearshore Eastern European location to reduce U.K costs without going full offshore to India
Entry- and mid-level roles are easy to fill with younger talent excited by the prospect of moving to a new company
Languages: Azerbaijan, Belarussian, English, Croatian, Czech, Egyptian, French, German, Guinean, Hungarian, Indian, Irish, Italian, Jordanian, Kazakhstani, Palestinian, Polish, Romanian, Spanish, Tunisian, Turkish, Ukrainian.
ul. Opolska 110