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New CX insights from TTEC EMEA

  • A robotic crane lifting gifts off a conveyer belt and putting them in Santa's sleigh
    October 10, 2025 Blog Retail and eCommerce

    AI emerges as the go-to holiday shopping necessity

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  • Brick wall being broken apart
    September 17, 2025 Blog

    Language barriers? AI-powered translation is breaking them down

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  • Group of people smiling and cheering in an office
    September 4, 2025 Blog

    Humanity First: Everyone belongs, every voice matters

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  • 2 people discussing
    August 12, 2025 Case Study Travel and Hospitality

    Accelerated training results with RealSkill learning

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  • A guy showing his colleague where to find the knowledgebase
    August 12, 2025 Case Study Travel and Hospitality

    Knowledgebase curation slashes search time by 42%

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  • A happy woman
    July 23, 2025 Case Study Financial Services and Insurance

    DailyPay outperforms CSAT as it expands service offering

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  • Woman kneeling near an electric car that's charging
    July 15, 2025 Blog Automotive

    CX will crown the winners in the EV race

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  • Closeup of a woman's hand checking the price tag on a shirt in a store
    July 1, 2025 Blog Retail and eCommerce

    CX is retailers’ secret weapon in an uncertain economy

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  • Woman looking at a paper form and her smartphone
    June 11, 2025 Blog Financial Services and Insurance

    How insurance firms can keep customers close in tumultuous times

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  • Man looking through a computer screen
    June 11, 2025 Blog Financial Services and Insurance

    Fast. Forward. How banks, finserv can thrive during the Big Uneasy

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  • Man and woman sitting in a can speaking to a man who's leaning in the front window.
    June 5, 2025 Blog Automotive

    Navigating uncertainty: Why automotive brands must amplify customer care

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  • Lines and bars going up and down on a number graph
    May 29, 2025 Blog

    Want stability in an uncertain economy? Focus on CX

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