April 15, 2024 Case Study Advanced lead nurturing unlocks millions in the sales pipeline TTEC brought new life – and over $18 million in potential revenue – to a software company’s abandoned leads. Media and Entertainment
April 15, 2024 Case Study Outsourced customer support helps gaming company take control of volume surge TTEC associates made quick work of customer complaints and product replacements Media and Entertainment
April 15, 2024 Case Study Media company slashes training time whilst elevating NPS Redesigned curriculum boosts quality scores and reduces average handle times Media and Entertainment