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AI Enhanced Services
for Travel

CX that speaks every
language, runs 24/7,
and costs less.

Travel moves fast. Your support should move faster. Use AI to reduce costs by up to 30%, enable your team, and scale without sacrificing service.

AI Enhanced Services for Travel

CX that speaks every
language, runs 24/7,
and costs less.

Travel moves fast. Your support should move faster.
Use AI to reduce costs by up to 30%, enable your
team, and scale without sacrificing service.

No staff? No problem. No language barriers either.

Travel brands across EMEA are under growing pressure, more guests, more channels, more languages, and fewer people. It’s time to future-proof your CX with AI-powered support that keeps your operations flying smoothly.

Reduce costs

Reduce operating costs by up to 30% with accent-neutral support

Solve communication breakdowns

Solve real-time disruptions like delays, cancellations, and overbookings

24/7 multilingual coverage

Provide around-the-clock multilingual coverage without growing headcount

Unlock
Travel-grade CX
with AI-enhanced precision

From multilingual agents to instant insights, our AI tools help leading airlines and hotel groups unlock performance without expanding their teams. Serve smarter, scale faster, and delight guests across languages and time zones.

Noise cancellation, accent neutralisation, and live translation help you serve guests in any language, clearly and confidently.

Associate wearing a headset

Unlock
Travel-grade CX
with AI-enhanced precision

From multilingual associates to instant insights, our AI tools are built to help the travel and hospitality industry move faster, serve smarter, and drive satisfaction at scale. Ready to boost performance without raising headcount?

Noise cancellation, accent neutralisation, and live translation help you serve guests in any language, clearly and confidently

Associate wearing a headset

Empower your front line with AI tools that cut busywork and amplify empathy. More time for people, less time on process.

Coworkers collaborating

Turn every conversation into a goldmine of insights. Understand intent. Predict needs. Personalise at scale.

Woman sitting on a couch using her phone

Surface the right info, instantly. Generative knowledge tools give reps the answers they need without slowing them down.

Man wearing a headset while using his laptop

Onboard and upskill your CX team with AI-guided coaching that turns rookies into top performers in record time.

Employee sharing their screen with a coworker

Improve your data labeling, tagging, and enrichment to unlock full value from every AI model in your stack.

Group discussion in a conference room

CX made
for scale.

Teams built for the rush.

Whether you’re facing a summer holiday rush in Spain or winter delays in Scandinavia, we’ve got you covered. Our AI-enhanced services are purpose-built for the travel chaos across EMEA.

ADDI:

Real-time voice-to-voice AI translation for multi-market support


Krisp:

Accent neutralisation to boost clarity and satisfaction


Travel-trained associates:

Ready for seasonal surges


Cost-to-serve optimisation:

Pay less per contact, scale without burnout

ADDI:

Real-time voice-to-voice AI translation for multi-market support


Krisp:

Accent neutralisation to boost clarity and satisfaction


Travel-trained associates:

Ready for seasonal surges


Cost-to-serve optimisation:

Pay less per contact, scale without burnout

Your CX copilot for turbulence and takeoff

Built for travel, trusted across EMEA and backed by40+ years of CX wins.

From high-volume bookings to last-minute cancellations, we know the pressure of peak season.

The rush, the overbookings, the demand for flawless service, in every language.

That’s why top travel brands across Europe, the Middle East, and Africa trust us to serve smarter, scale faster, and stand out when it matters most

We know your markets. We know your guests. And we know how to deliver.

Couples enjoying their vacation

Proof of success

From check-in to cancellation, we’ve got you covered.

Ready for takeoff?

Ready for takeoff?

Ready for takeoff?

Let’s transform your CX into a competitive edge.