TTEC is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TTEC partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.
TeleTech Positioned as a Leader in Gartner’s March 2017 Magic Quadrant for Customer Management Contact Center BPO, Worldwide for Seventh Consecutive Time
Recent Press Releases
Executive journal from TTEC explores trends in customer experience design and delivery
Company Ranks High on Annual List for Fourth Consecutive Year
Expands TeleTech's Trust and Safety, Community Moderation Expertise, Enhances Digital, Analytics and AI Capabilities and Extends Geographic Footprint into India
Provides Increased Financial Capacity and Flexibility to Support TeleTech's Growth Initiatives, Strategic Acquisitions and Capital Distributions
TTEC in the News
Innovative training and development programs built, tested and lived in-house.
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In this article, Judi Hand, chief revenue officer for TeleTech, uncovers 3 ways customer data can increase workplace efficiency.
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In this article, Steve Pollema, senior vice president of TeleTech’s Customer Technology Services division, uncovers how automation is the future of work and how it’s affecting company culture in a positive way.
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