TTEC is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TTEC partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.
TeleTech Positioned as a Leader in Gartner’s March 2017 Magic Quadrant for Customer Management Contact Center BPO, Worldwide for Seventh Consecutive Time
Recent Press Releases
Expands TeleTech's Trust and Safety, Community Moderation Expertise, Enhances Digital, Analytics and AI Capabilities and Extends Geographic Footprint into India
Provides Increased Financial Capacity and Flexibility to Support TeleTech's Growth Initiatives, Strategic Acquisitions and Capital Distributions
Strong sales and competitive wins propel TeleTech to top of Cisco Partner community
Companies Jointly Recognized for Highly Effective New Approach to Training
On-Demand Podcast Series Features Conversations on CX Insights, Ideas and Innovations
TTEC in the News
Innovative training and development programs built, tested and lived in-house.
Read the article here. >
In this article, Judi Hand, chief revenue officer for TeleTech, uncovers 3 ways customer data can increase workplace efficiency.
Read the article here >
In this article, Steve Pollema, senior vice president of TeleTech’s Customer Technology Services division, uncovers how automation is the future of work and how it’s affecting company culture in a positive way.
Read the article here>