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Hi, TeleTech is now ttec.

For over 35 years, we have been bringing humanity to our clients’ customer experiences. Our 50,000 employees across the globe help many of the most innovative brands on the planet acquire, serve, retain, grow and protect their customer relationships.

As TTEC (pronounced T-tec) we combine service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.

 
ttec digital + ttec engage

Humanizing digital and digitally enabling humans

Our TTEC Digital team integrates CX strategy, consulting, and technology to design, build, and operate omnichannel solutions that bring humanity to digital, cross-channel interactions.

 

Our TTEC Engage team leverages our TTEC Digital systems, operations rigor, and our ability to hire and retain world-class people that serve as brand ambassadors for clients.

 

A picture-perfect experience

See how TTEC Digital and TTEC Engage give brands everything they need to deliver experiences that make customers smile.

 

We help you bring your customers’ needs into focus

The strategy consulting and omnichannel technology capabilities of TTEC Digital combine with the operational excellence and brand ambassadors of TTEC Engage to deliver amazing customer experiences across every channel, every time.

 
 
 

Customers and their info are transferred seamlessly to a context-aware associate

 
 
 
TTEC Engage Provides

Smart Handoffs

Our omnichannel platform transfers all of the data about the customer interaction to the associate.

Intelligent Routing

The customer is matched to an associate who shares the same passion for outdoor photography.

Service to Sales Enablement

Associates are empowered with the strategies and engagement tools to create new sales opportunities.

Operational Excellence

Comprehensive training means associates are well versed in the products and back office processes.

Brand Ambassadors

Empathetic, proactive, and on-brand associates create amazing customer experiences that build customer loyalty.

 

How can we help you transform your customer experience?

Contact Us Solutions

SPOTLIGHT

NEWS & EVENTS
TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
Read press release

CONTACT US

9197 South Peoria Street
Englewood, CO, U.S.A
80112-5833

Phone for general inquiries

US: +1.800.835.3832
INT: +1.303.397.8100

Phone for services information

US: +1.877.206.8119
INT: +1.480.389.1436

 
Customer Experience Pioneer and Industry Innovator TeleTech Announces Name Change to TTEC (pronounced T-tec)
TeleTech Announces Third Quarter 2017 Financial Results
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