Our teams work with more ANZ brands than any other customer experience provider.


delivery centres


FTE per centre

> 70%

NPS score


We manage 18 delivery centres across metro Manila and interior Philippines. Our centres are supported by two regional recruitment hubs, specially designed to attract the best talent for our clients.

Because of our strong market presence, we have earned a reputation as an ‘employer of choice’ in the Philippines. This means we can attract top-tier talent with deep knowledge across functions, including customer support, IT services, and sales. Over 90% of our centre employees are college educated.

From the start, our employees are immersed in Australia and New Zealand-specifc training courses. The courses are designed to teach them about any cultural differences, and help them learn how to drive improved customer satisfaction and sales from every customer interaction. The result is happy employees, engaged customers, and strong bottom line growth.


TeleTech’s Asia Pacific regional headquarters is located in Sydney, Australia.

Contact Information

5th Floor, Ecoplaza Building
2305 Chino Roces Avenue Extension
Makati City 1231
Phone: + 63 2 902 7267



Customer Experience Pioneer TeleTech Announces Name Change to TTEC (pronounced T-tec), Launches New Brand in Europe

Learn more

TeleTech to Sponsor 2017 European Contact Centre & Customer Service Awards

Company is category sponsor of the ‘Best Innovation in Business Transformation’ Award.Learn more


9197 South Peoria Street
Englewood, CO, U.S.A

Phone for general inquiries

US: +1.800.835.3832
INT: +1.303.397.8100

Phone for services information

US: +1.877.206.8119
INT: +1.480.389.1436

TTEC Announces Fourth Quarter and Full Year 2017 Financial Results
CX Innovator TTEC Selected as Finalist for Best of Enterprise Connect 2018
Humanify™ Digital Worker Factory Chosen for Delivering Innovation within the Enterprise Communications Industry
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