STRATEGY GUIDE
3 banking fraud mitigation strategies
Master the balancing act: Protection without friction to safeguard CX
Digital fraud is the No. 1 cybersecurity concern among financial institutions and newly emerging threats call for extra vigilance. Learn about the most insidious scams, how to protect against them without adding friction to the customer experience, and how to contain losses after an attack.
Read this strategy guide from TTEC to understand:
- Top vulnerabilities exploited such as BNPL and P2P
- Customer journey stages at most risk
- 3 fraud mitigation strategies
- How 2 financial organizations fought back while enhancing CX