×

Member Engagement Leads to Healthy Experiences

 

 

A compilation of industry thought leadership for attendees of the 2016 National Summit

 

 

The health insurance landscape continues to evolve rapidly and radically. Members have a lot of questions, and they often turn to payers for guidance.

To win the hearts and minds of members, payers need to be able to quickly and effectively respond to their inquiries before, during, and after the open enrollment period. The problem is, payers are oftentimes forced to balance member needs with rising costs and changing technological and regulatory standards.

In this compilation of articles, discover:

 

The steps regional health plans are taking to overcome these challenges

How focusing on customer experience, engagement, and growth will boost member loyalty

What payers can do to grow the value of the member experience

 

Download compilation of articles:

Please complete this form

 
 

SPOTLIGHT

NEWS & EVENTS
TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
Read press release

CONTACT US

9197 South Peoria Street
Englewood, CO, U.S.A
80112-5833

Phone for general inquiries

US: +1.800.835.3832
INT: +1.303.397.8100

Phone for services information

US: +1.877.206.8119
INT: +1.480.389.1436

 
Customer Experience Pioneer and Leader TTEC Launches New Look to Complement New Name
Winter Edition of Customer Strategist Journal Features Digital Transformations in CX
Executive journal from TTEC explores trends in customer experience design and delivery
latest news
latest news