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The Current State of Marketing and Sales

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Today, marketing and sales organizations are challenged with finding a way to effectively interpret customer data to drive engagement. To further confound matters, there are a number of obstacles that exist between the two organizations that are preventing them from sharing these rich customer insights with one another. In this video, Michael Behrens, SVP, eMarketing, Growth Services, TTEC discusses how sharing these insights can enable both marketing and sales to create authentic, one-on-one engagements with customers.

 

SPOTLIGHT

NEWS & EVENTS
TeleTech Announces Second Quarter 2017 Financial Results
TeleTech Welcomes Jeff Marcoux as Vice President, Product Marketing

Customer Experience Solutions and Marketing Innovation Expert Bolsters Customer Experience and Service Design Acumen
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TTEC Schedules Fourth Quarter and Full Year 2017 Earnings Release and Webcast of Investor Conference Call
Customer Experience Pioneer and Leader TTEC Launches New Look to Complement New Name
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