September 29, 2023 Blog Hypergrowth and Startups Growing companies need a proactive CX partner from the beginning (here’s why)
September 26, 2023 Video CX Optimized Outsourced customer experience and technology services that improve customer satisfaction and reduce cost to serve.
September 24, 2023 Strategy Guide Healthcare Reach for the CMS Star Ratings 5 ways to transform the healthcare experience
September 22, 2023 Blog High Tech 4 ways high-tech companies can benefit from back-office outsourcing
September 19, 2023 Case Study High Tech The right blend of tech support and CX enables better, faster resolutions TTEC’s tech support associates help company achieve 90% CSAT
September 14, 2023 Customer Strategist Will generative AI solve the CX industry’s omnichannel problem? Generative AI bypasses the rules-based functions that hindered previous omnichannel efforts to get closer to an omnichannel reality