What is the CX with a Twist cocktail event all about?

What is the CX with a Twist cocktail event all about? Create three tasty holiday inspired cocktails under the guidance of a professional mixologist, Isaac Grillo, courtesy of Mixology Mixer. Get hands-on, step-by-step instructions for preparing some of Isaac’s holiday cocktail favorites – Sugar & Spice, Candy Lane, and The Grinch.

After this live beverage and CX pairing, bring your best CX to a virtual cocktail party with like-minded CX leaders and your event host, TTEC. As we clink glasses together, we’ll share enlightening insights and inspirational ideas to further your CX transformation.


What all is included?

  • Learn to mix 3 holiday inspired gin cocktails: Sugar & Spice, Candy Lane, and The Grinch.
  • Sleighin’ It! Kit Includes:
    Spicy Chai Tea
    Lemon Juice
    Cinnamon Syrup
    Apple Juice
    Dehydrated Apple
    (2) Mini Candy Canes
    Lemon Juice
    Spiced Cranberry Syrup
    Lemon Lime Kool Aide Packet
    Pineapple Juice
    Simple Syrup
    Strawberry Sugar
    Dehydrated Lime
  • Mixology Mixer Bar Tool Kit


Bring your best CX, and we’ll handle the rest!

After registering, you will receive an email from us asking to confirm your mailing address is correct. The week of the event (approximately 5-7 days prior), we will ship your ‘Sleighin' It!’ kit straight to your door step.

We will send an email with tracking information, so you are prepared to sign for and accept your kit. If you are unable to sign for and accept the kit, another adult over the age of 21 may do so.

What should I do before the live event?

After receiving your shipment, please read through the instructions carefully, and set aside all the ingredients and materials until the time of the event. NOTE: Please provide one fresh lemon. We also recommend you have rocks glasses and plenty of ice nearby the day of the event.

How do I join the live virtual event?

We will send an email with a calendar invite, a private Zoom link, and instructions for joining the live event. Meet the mixologist, your peers, and us on Zoom at 12pm PST/ 3 pm EST with your ingredients and materials ready. Make sure you have a fresh lemon, rocks glasses, and plenty of ice on hand prior to the event! We highly recommend turning your camera on to have the best possible experience.

What if I have more questions or my plans change?

Please reach out to Melinda Lane with questions or if you can no longer attend.

About Isaac Grillo


Growing up in Colorado, Grillo and his family shared a love for food and traveling, which sparked his interest in the hospitality industry. After high school graduation, he moved to Hawaii to attend Chaminade University, where he kept himself busy by working casual serving and bartending jobs. Hungry for more, Grillo furthered his education by taking culinary courses. Following his coursework, the budding mixologist put his knowledge to the test by experimenting with food and molecular mixology behind the bar at a number of high-profile restaurants and hotels around the country.

Today, Grillo is a celebrated professional in the spirits industry who has earned the respect of his peers, co-founding with his wife April, both Repour bar, Miami and Death or Glory bar in Delray Beach. His passion for craft spirits and enthusiasm for locally sourced ingredients are the source of his creative approach to mixology. He has also honed his talents as a captivating presenter, both on and off camera.


About Mixology Mixer

Founded by celebrity event planner Loni Paige, Mixology Mixer is a unique cocktail concept created as a result of Covid-19 to employ out-of-work bartenders while restaurants and bars closed around the country. By offering unique hands-on virtual mixology and cooking experiences, Mixology Mixer creates memorable occasions for groups – from colleagues and clients to friends or family. By purchasing this Mixology Mixer kit, you are supporting hospitality professionals and ensuring bartenders get back behind the bar to create what you love. To learn more visit https://mixologymixer.com/.