×
 

Break Down the Contact Center Wall

 
 

Today’s banking customers are more demanding than ever before. They expect their banks to know them, solve their problems, and be proactive as a trusted advisor. At the same time, banks constantly grapple with the need to run efficient operations and keep costs down. One way that banks can align to meet customer needs while maintaining operational efficiency is by implementing a home associate staffing solution. In this white paper, discover four benefits of using at-home associates in consumer banking. The benefits include:

 
  • Increase efficiency and effectiveness
  • Expand the talent pool
  • Enable business continuity
  • Boost internal and external morale
 

Download the White Paper:

Please complete this form

 

SPOTLIGHT

NEWS & EVENTS
CONTACT US

9197 South Peoria Street
Englewood, CO, U.S.A
80112-5833

Phone for general inquiries

US: +1.800.835.3832
INT: +1.303.397.8100

Phone for services information

US: +1.877.206.8119
INT: +1.480.389.1436

 
Are Your Customer Interactions Truly Authentic or Just Artificial?
Latest executive journal from TTEC explores the difference between artificial and authentic intelligence in CX
TTEC Announces First Quarter 2018 Financial Results
latest news
latest news